Communication as a functional aspect is critical for any organization functioning in the business environment. Currently, Cloud Telephony can be regarded as one of the most important and innovative technological advancements that provide businesses with the means to communicate properly and without interruptions or restrictions. Due to the over-reliance on conventional methods of telecommunications, organizations are now shifting to cloud telephony systems with advanced capabilities that are economical and flexible. In this article, we will discuss the significance of cloud-based technology in the field of business communications, the technology itself, and the advantages its implementation offers to companies of any…
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